If you have enabled SMS Authentication but you still cannot receive SMS verification codes, please pay attention to steps below:
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If you didn’t receive the SMS verification code the first time, the system will automatically send the code to your WhatsApp on your next attempt.
- Be sure that your mobile phone has a good network signal. A poor network signal may result in not receiving any SMS messages.
- Clear your SMS inbox if it’s full.
- Disable your anti-virus and/or firewall and/or call blocker apps on your mobile phone that might potentially block our SMS Codes number.
- Restart your device.
If you checked all the steps above and still have an issue, do not hesitate to contact us via Chat Online 24/7 or submit your request as Ticket.