What is Coinlocally Buy Crypto?
Currently “Buy Crypto” with Alchemy Pay purchase payment portal is available for exchanging crypto with fiats. According to the laws and financial policies of the countries, the capital rate limit and commission for buying and selling fiat with crypto are different from each other. You can observe more information and details in purchase part.
What is “Alchemy Pay”?
Alchemy Pay is a gateway payment provider for transacting between fiat and cryptocurrency. Alchemy Pay’s on & off ramp is a one-stop solution to buy and sell crypto and fiat, easily integrated by platforms and dApps according to requirements.
How can I find my Fiat history in “Buy Crypto”?
Click the [Order] button at the top right corner of the website, then select [Third-Party Order] to view your Buy Crypto History. The [Third-Party Order] button is also available on the Buy Crypto page.
How much is the Fiat deposit and withdrawal limitation in KYC verification?
The minimum purchase amount is 15 USD, and the maximum is 2000 USD per single transaction. These limits may change based on the order supply from our liquidity providers. For the latest updates, please check official announcements from Alchemy Pay.
How long does identity verification take for fiat purchasing?
Identity verification is usually handled automatically, with feedback given within one minute. However, if the submitted documents or images don't meet our requirements, manual verification may be required, which could cause delays. In most cases, verifications are completed within a few minutes to 24 hours.
I made a payment, but my order was cancelled. Will I get my money back? What steps should I take?
If your order was cancelled after payment, don't worry—your payment will be refunded.
In cases where a transaction fails or is cancelled, we will also stop the associated purchase process. However, your bank may not immediately reverse the payment.
If this happens, reach out to Alchemy Pay at Support@alchemypay.org or contact us via chat. Be sure to include the following information:
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Alchemy Pay Order ID
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Payment Serial Number for tracking
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Crypto Wallet Address and/or Transaction Hash ID
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Screenshot of your payment receipt
Please note that Alchemy Pay does not charge any fees for failed transactions, so rest assured that your payment will be returned.
How long does it typically take for cryptocurrencies to be credited to my account?
Once payments are made via credit card, mobile wallets, or bank transfer, it usually takes anywhere from a few minutes to a few hours for the cryptocurrency to be transferred to your account. This depends on factors such as the order size and any security checks. If you encounter any issues or if your order has not been processed yet, please reach out to our customer support team at Support@alchemypay.org
What are the payment methods for exchanging Fiats with Cryptos?
- Visa Card
- Master Card
- Google Pay
- Apple Pay
- A number of local banks
Tips:
- Alchemypay will transfer the crypto to your Spot Account in 2-10 mins, after your payment is completed
- When the payment is complete, you will receive an email from Alchemypay.
- After the payment is completed, Alchemypay will recharge to your currency account by recharging.
- If you have any questions, please contact Alchemypay customer support.(service@alchemypay.org)