What is the Convert?
Quickly swap one cryptocurrency for another without using trading pairs or order books.
Are there any trading fees for using Convert?
There are no fees for using Convert. The quoted receivable assets shown will be the actual amount of assets you will receive in your account once the conversion is executed.
When will I receive my converted assets?
Typically, conversions are completed instantly. However, if your conversion was unsuccessful for any reason, we recommend trying again. If the issue persists, please don't hesitate to reach out to our Customer Support team for further assistance.
What is the difference between Convert and Spot Trading?
Convert uses a quoting model, which differs from the traditional order-matching model, resulting in no transaction fees. As such, there is a price difference between the quoted price and the spot market price. In a typical conversion, the user first receives a quote by selecting the pair they wish to convert. Convert then provides a competitive price based on the current market conditions. If the user accepts the quote, the conversion will be executed immediately. Make sure you have sufficient balance in your account before using the Convert function.
Where can I check my conversion history?
You can check your conversion history located in the upper right corner of the Convert page.
How is the conversion rate determined?
Based on the current market price, including any spread or fee applied by the exchange.
Which cryptocurrencies can I convert on this exchange?
You can easily see the list of supported cryptocurrencies for conversion at the top of the Convert page. These are the assets you can instantly swap with just a few clicks.
Can I cancel a crypto conversion after confirming?
Most conversions are irreversible once confirmed — always double-check before proceeding.